An awesome way to start the day is receiving positive feedback from customers! Thank you Ms. Young! Here is her morning e-mail, “Hi Nancy, I’m loving my hair! got lots of butterfly clips the other day to hold curlers in place, and the curlers work so much better than the curling iron….not sure why that is, but my hair just turns out so pretty:) Any suggestions for using the iron? it’s much easier to pack than the curlers….I may even use velcro curlers since so lightweight while my hair is just slightly damp then hit them with the blow dryer….do you think that would work?
I finished reading your book over the weekend and have enjoyed all the stories and tips so much! Your networking philosophy seems so simple, yet we needed you to point out to us how every single encounter could be an opportunity to plant a seed for future business, relationships, etc….very cool! I just HAVE to ask, though: did they ever find the hit and run driver?! I couldn’t believe that happened to you! SO sorry! must have been really painful….you were amazingly stoic about it all!!! I’m assuming your staff pitched in and got everyone taken care of for the holidays….
Hope you have a great day; and hope to have some new clients to tell you about when I see you again! I’m certainly recommending you and your salon to my friends!”